Privacy policy

Last updated: March 25, 2026

Last updated: [add date]

At Bello & Hat Co, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Bello & Hat Co
CIF: B22742316
Owner: Mónica Alejandra Alanis Sánchez
Address: Av. de Aragón 13, Bloque A, Piso 6, Puerta 11, 46010, Valencia, Spain
Phone: 661 79 86 48
Email: belloandco.hatlux@gmail.com

2. Personal Data We Collect

We may collect and process the following personal data:

  • Identity data (name, surname)
  • Contact data (email address, phone number, shipping/billing address)
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our website)

3. How We Collect Your Data

We collect data when you:

  • Make a purchase through our website
  • Subscribe to our newsletter
  • Contact us via forms or email
  • Browse our website (via cookies and tracking technologies)

4. Purpose of Processing

We use your personal data to:

  • Process and fulfil your orders
  • Manage payments, shipping, and customer service
  • Communicate with you regarding your order or enquiries
  • Send marketing communications (only with your consent)
  • Improve our website, services, and user experience
  • Comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (to fulfil your orders)
  • Legal obligations (tax, accounting requirements)
  • Consent (for marketing communications)
  • Legitimate interest (to improve our services and prevent fraud)

6. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment providers
  • Shipping and logistics companies
  • Shopify (our e-commerce platform)
  • Analytics and marketing tools (e.g. Google Analytics, Meta)

These providers only process data necessary to perform their services and comply with data protection regulations.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • To comply with legal obligations (e.g. tax laws)

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at:
📧 belloandco.hatlux@gmail.com

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD).

10. Cookies

We use cookies and similar technologies to:

  • Ensure the proper functioning of our website
  • Analyse traffic and user behaviour
  • Improve your browsing experience

You can manage or disable cookies through your browser settings. A cookie banner will allow you to accept or reject non-essential cookies.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.